Absolutely hopeless product quality .I was sent a defected piece. The customer service of the company is even worse. Its been almost 20 days but there is no solution to the issue. They conveniently issue a refund and then say now buy the same product at a higher price. The company has no ethics. Absolutely horrendous customer service.
You lost my order. I had ordered for Preserve 03 shoulder bag.
I'm not happy as I had to order another bag..and ask for the remaining amount as refund.