In the homepage, sign in or create a new account using the link My Account.
In order to make a purchase, you do not need to establish an account; you can also continue shopping as a Guest Shopper.
On the top navigator bar choose ‘Women’, ‘Men’ or ‘Travel’ to see our gender specific catalogue of products.
Once you have identified the product click on the product image and you will be taken to the order path. Here you will be able to see the description of the product and the price for a single quantity in INR. Choose a colour and enter the quantity required and click the “Add to Cart” button.
On the Shopping Cart page, you can proceed with the online checkout process by clicking on the “Checkout” button. You can also add more products to your ‘Shopping Cart’ by clicking the “Continue Shopping” link. If you wish to change quantity you can simply change it and can update the page by clicking Update.
The following page shows the products that you have chosen. Enter the billing and shipping information and click on Proceed to Payment.
You will be taken to our secure payment gateway where you can enter your account details and authorize the transaction.
How many days does it take for Hidesign to ship a product after having received the order?
If you have ordered a product from the Classic Collection, the product will reach you within 7 to 10 business days. If you have ordered a product from our New Collection, it will take approximately 15 to 20 business days for delivery.
What payment methods do you accept online?
We accept Visa, MasterCard and American Express credit cards and debit cards as well as net banking transfers.
Is it safe to use my card on your website?
Our online ordering process is private and secure. The actual payment happens on a secure payment gateway page that is encrypted, protected and processed over a secure server.
How do I track my order?
We will keep you updated on the status of your order from the date of order till dispatch through our Order Trackingpage. On dispatch of your order, you will receive your shipment details & tracking number by e-mail. If you have not received our delivery confirmation e-mail, please contact us through the Contact Usform.
Do you charge for shipping?
No. We do not charge you for deliveries within India.
How can I modify/cancel an order?
You can modify/cancel your order by e-mailing us at [email protected] within 12 hours of placing your order. As we aim to maintain quick turn around times on our order processing, dispatch and deliveries, we will be able to support your request only if it is received within the stipulated time frame.
Are you able to gift-wrap purchases?
Yes, we are able to gift wrap your purchase with elegant Hidesign wrapping paper. We understand that our products are popular gift ideas. Our packaging of the product will also include our designer boxes that are attractive. For all gifts, we will not include the bill within the package but will email you the bill for future reference.
Can I change my shipping address after having placed my order?
Yes. If you would like to change your shipping address, you will need to contact us ([email protected]) within 2 days of placing your order with the alternate delivery address. We will send you an e-mail reply to confirm this request.